FAQ
Need answers? Find them here
How does the program work?
After you sign up, we’ll match you with an expert therapist who specializes in treating OCD. Your therapist will create a personalized online treatment plan using proven behavioral techniques. You’ll communicate through secure text and voice messages, with no need to schedule appointments. Alongside this, you’ll work through interactive digital sessions and in-app tools to practice new behaviors, self-monitor, and build coping skills.
Does the program treat all types of OCD?
Yes, StopOCD is designed to support different subtypes of OCD, including Contamination OCD, Checking OCD, Harm OCD, Just-Right OCD, and more. No matter how OCD shows up in your life, we’re here to support you every step of the way.
Is the program effective?
The StopOCD program is rooted in evidence-based treatment and was developed by leading clinicians with deep expertise in OCD and related disorders. Our platform for OCD-spectrum disorders has been trusted by over 6,000 people worldwide. 92% of clients who complete the main modules of our programs would recommend them to others.
Why CBT (cognitive-behavioral therapy)?
CBT is an umbrella term for a number of different approaches to psychotherapy, all dealing with dysfunctional thinking patterns and behaviors and emotional suffering related to them. Several types of CBT have been tested and shown to be effective for OCD, among them Exposure and Response Prevention (ERP) and Acceptance and Commitment Therapy (ACT) that this program is based on.
ERP focuses on gradually facing your feared situations or thoughts without engaging in compulsions, fostering healthier behavioral patterns. ACT teaches a different way of relating to internal, private experiences, helping you develop a healthier approach to your emotions. Together, these interventions target both problematic behaviors and their emotional roots for comprehensive OCD treatment.
Who are the therapists and what are their qualifications?
Therapists on StopOCD are licensed professionals—psychologists, marriage and family therapists, counselors, and clinical social workers—each with a minimum of 3 years of experience. Every therapist on our platform is an OCD specialist, trained in our proprietary methodology to provide focused, effective care.
How do I communicate with the therapist?
You’ll communicate with your therapist through our secure online platform using text and voice messages. You can reach out anytime—no scheduling needed—and have separate discussions on different aspects of your treatment. Your therapist will respond within 24 hours on weekdays.
Can I combine this program with treatment I’m already receiving from my doctor or therapist?
Yes. You can use StopOCD alongside other treatments. We recommend letting your current provider know, so they can support you more effectively and help integrate what you’re learning into your overall treatment plan.
Do you prescribe or recommend medications?
No. We don’t prescribe or recommend specific medications. The program does, however, include a dedicated module on OCD medications. This module is for educational purposes only—to help you understand your options. It is not a substitute for medical advice. If you’re taking or considering medication, we encourage you to consult with your doctor or psychiatrist.
How much does it cost?
The program costs US$65 per week (billed every 4 weeks). You can cancel your membership at any time and for any reason. If cost is a concern, contact us — we’re here to help.
Do you accept insurance?
We don’t accept insurance. However, our pricing is designed to be affordable, often comparable to the co-pay of typical insurance plans. We also accept FSA/HSA cards.
How long will I need to use the program?
It depends on your individual needs. Meaningful progress usually takes consistent effort over time. Some people notice improvement early on, while others choose to continue longer for added support. You’re free to take the time you need and can end the program whenever it feels right for you.
Can I pause the program and come back to it later?
Yes. You can cancel at any time and return whenever you're ready. When you come back, we’ll reconnect you with your therapist and restore your progress.
Is my information private and secure?
Yes. Your privacy and safety are our top priority. We use secure, encrypted systems and follow strict data protection standards. Everything you share with your therapist is confidential and protected by client–therapist privilege. You can also choose to remain anonymous throughout the process. For more details, see our Privacy Policy.
Can I stay anonymous?
Yes. You’re welcome to use a nickname and remain anonymous throughout the program. Your full name is never required unless you choose to share it. At the start, we’ll ask for emergency contact information, and your therapist may request additional details when required by professional guidelines.
What are the age requirements?
Our program is available for ages 15 and up. Participants under 18 require parental consent.
Can this program substitute traditional face-to-face therapy?
For many people, yes. StopOCD provides structured, evidence-based treatment guided by an expert therapist, often delivering results similar to specialized in-person therapy. However, every situation is unique—some individuals may still prefer or benefit from face-to-face sessions, either alongside or instead of our program.
For most people, true OCD experts are hard to find locally, and specialized therapy can cost hundreds of dollars per session. That’s why StopOCD is a viable option for expert care.
Still have questions?
We’re here to help. Click below to get in touch with our support team.
Contact Support